How This Works

Preorders on our custom designs are a limited time offer. They generally last about 1-2 weeks. Preorders go into production after closing and arrive 2-14 weeks later. Once we receive them, they are inspected and packaged up for delivery. Once your items have shipped you will receive a tracking number for your package. Preorders will always have an estimated time of arrival and closing date listed in their title or in the details section. Keep in mind ETAs are just that, an estimate. We try our best to estimate correctly, but sometimes production takes longer than expected. No refunds will be given based off ETAs. ETAs also mean arrival to us, not to the customers. Depending on the size of the order, it could take 1-7 business days to ship out all the items.  



If you have any questions, we would love to answer them. Please send an email to and we'll get back to you right away!